Privacy Policy

Ampmode Inc. (EIN) 36-5123308 (“we”, “us” or “our”) operates the website at portal.matterdesign.com.au (“Website”). This privacy policy sets outs out how we collect, use, process, store and share your personal data through our Website (“Privacy Policy”).

We are committed to protecting your privacy and respecting and upholding your rights under the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) and the General Data Protection Regulation (EU 2016/679) (the “GDPR”) (collectively, “Privacy Laws”). We ensure that we will take all necessary and reasonable steps to comply with the relevant Privacy Laws and to deal with inquiries or complaints from individuals about compliance with the relevant Privacy Laws.

By accessing and using our Website, products and services, you freely and expressly consent to our Terms and Conditions, and acknowledge that your personal data will be the collected, used, processed, stored and disclosed by us as set out in this Privacy Policy. You can view our terms and conditions (https://www.ampmode.ai/terms-of-service/)

  1. Information we may collect about you

We will collect personal data only by lawful and fair means and not in an unreasonably intrusive way. Generally, we will collect personal data directly from you, and only to the extent necessary to provide our services requested or ordered by you and to carry out our administrative functions or as required by a relevant Privacy Law.

If you use a pseudonym when dealing with us or you do not provide identifiable information to us, we may not be able to provide you with any or all of our services. If you wish to remain anonymous when you use our Website, do not sign into it or provide any information that might identify you.

We require individuals to provide accurate, up to date and complete personal data at the time it is collected.

Direct Collection

We may collect personal data directly when you register an account with us, fill in an application form, use our products, communicate with us, provide us with feedback, complete online surveys or participate in competitions. This information may include your name, email address, company, phone number.

Indirect Collection 

We may collect personal data indirectly from you when you visit our Website. This information may include your IP address, browsing history and web history and information about how you use our Website and services. When we receive information from third parties, such as marketing partners, we will combine this information with the other information we have from you.

  1. What is our legal basis?

We collect, use, process, store and share your personal data:

  • where it is necessary to provide you with access to, and use of, products, services and the Website;
  • for our legitimate interests to provide, operate and improve our products, services or Website;
  • where you have freely and expressly consented to the processing of your personal data by us, which you may withdraw at any time; or
  • where we are under a legal obligation to process your personal data.
  1. How your information is used

We use, process, store and share your personal data for the purposes for which the information is collected, or for a directly related purpose, including (but not limited to):

  • providing our Website, products and services to you;
  • administering, protecting, improving or optimising our Website, products and services (including performing data analytics, conducting research and for advertising and marketing purposes);
  • creating reports or ancillary materials from de-identified data;
  • verifying your identity;
  • informing you about our Website, products, services, rewards, surveys, or other promotional activities or events sponsored or managed by us or our business partners;
  • responding to any inquiries or comments that you submit to us;
  • any other purpose you have consented to; and
  • any use which is required or authorised by a relevant Privacy Law.
  1. Disclosure of Personal Data

We may disclose your personal data to:

  • third-parties we ordinarily engage from time to time to perform functions on our behalf for the above purposes;
  • any person or entity to whom you have expressly consented to us disclosing your personal data to;
  • our external business advisors, auditors, lawyers, insurers and financiers; and
  • our payment processing service provider Stripe; and  
  • any person or entity to whom we are required or authorised to disclose your personal data to in accordance with the relevant Privacy Laws.

If we no longer need your personal data for any of the purposes set out in this Privacy Policy, or as otherwise required by the relevant Privacy Laws, we will take such steps as are reasonable in the circumstances to destroy your personal data or to de-identify it.

  1. Direct marketing

Where we have your express consent, we may use and process your personal data to send you information about products and services we believe are suited to you and your interests or we may invite you to attend special events.

At any time, you may opt out of receiving direct marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal data as detailed above will continue. You can opt out by following the unsubscribe instructions included in the relevant marketing communication, or by contacting us in writing at marketing@matterdesign.com.au.

  1. Cookies

We use cookies, web beacons and similar technologies (collectively “Cookies”) on our Website. By accessing or using this Website, you agree that we can store and access Cookies in accordance with this Privacy Policy.

Cookies are small files that can be stored on and accessed from a user’s device when the user accesses a website. They enable authorised web servers to recognise you across different websites, services, devices and browsing sessions.

We may use Cookies to enable users to access and use our Website and Services, including to:

  • identify users of our Website and Services;
  • process user requests;
  • improve user experience;
  • remember user preferences on our Site;
  • monitor the use of our Site and for analysis of our user base;
  • facilitate communication with users;
  • control access to certain content on our Site; and
  • protect our Site.

The data collected through Cookies will not be kept for longer than is necessary to fulfil the purposes mentioned above.

We will handle any personal data collected by Cookies in the same way that we handle all other personal data.

You can delete and refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Website.

Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you direct your browser to our Website.
 

  1. AI Portal Website

When transmitting personal data from your computer to our Website, you must keep in mind that the transmission of information over the internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, we will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

The Website may use 'cookies' or other similar tracking technologies that help us track your Website usage and remember your preference and activity.

  1. International Transfers

We may disclose your personal data to third party international recipients in order to provide our services to you. As at the date of this Privacy Policy, such third party recipients (“Recipients”) are located in countries including USA, UK, Philippines, Australia and other countries whose laws may not be recognised by the EU Commission as providing an adequate level of protection to Personal Information.

When entering into a transaction with us you expressly and freely consent to your personal data being disclosed or transferred to such Recipients. We will take steps reasonably necessary to ensure your personal data is treated securely and in accordance with this Privacy Policy. We use reasonable endeavours to ensure that each Recipient receiving your personal data is bound by the relevant Privacy Laws (including the standard contractual clauses approved by the European Commission).

  1. Data Storage

We may hold your personal data in either electronic or hard copy. We take reasonable steps to protect your personal data from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal data.

However, we cannot guarantee the security of any personal data transmitted over the internet and therefore you disclose information and personal data to us at your own risk. We will not be liable for any unauthorised access, modification or disclosure, or misuse of your personal data.

  1. Access to information

Individuals residing in the European Union have the right to:

  • require us to correct any personal data held about them that is inaccurate or incomplete;
  • require the deletion of personal data concerning them in certain situations;
  • data portability for personal data they provide to us;
  • object or withdraw their consent at any time to the processing of their personal data;
  • object to decisions being taken by automated means which produce legal effects concerning them or similarly significantly affect you; or
  • otherwise restrict our processing of their personal data in certain circumstances.

Subject to some exceptions provided by the relevant Privacy Laws, you may request access to your personal data in our customer account database, or seek correction of it, by contacting us at the details provided below. Should we decline you access to your personal data, we will provide a written explanation setting out our reasons for doing so.

We may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal data from our customer account database. We will not charge you for making the request.

  1. Retention

We retain your personal data for as long as it is necessary for any of the purposes set out in this Privacy Policy, or as otherwise required to fulfil a legal obligation.

If we no longer need your personal data for any of the purposes set out in this Privacy Policy, or as required to fulfil a legal obligation, we will take such steps as are reasonable in the circumstances to destroy your personal data or to de-identify it.

  1. Third Party Sites

The Website may contain links to other third party websites including social media networks. This Privacy Policy applies solely to information collected by us on our Website.

  1. Contact information

If you require further information regarding our Privacy Policy or wish to make a privacy complaint, please contact us in writing at accounts@matterdesign.com.au.

  1. Notices and Revisions

We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice. Non-material changes and clarifications will take immediate effect, and material changes will take effect 30 days after the posting of the amended Privacy Policy on the Website.

  1. Enforcement

We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personally identifiable information that cannot be resolved between us and the individual.

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